CANCELLATION & REFUND POLICY

About / Cancellation Policy

Informing Us About Your Intension To Cancel

Please use our contact us page to inform us about your intension to cancel your booking. You can also email us directly via info@ejbio.co.uk about your cancellation.

More Than 24 Hours Before Appointment Cancellation

Booking cancellation made more than 24 hours before appointment are refundable in full with no administration fee.

Within 24 Hours Before Appointment Cancellation

Cancellations made within the 24 hours prior to the appointment will incur an administrative fee.

Refunding

Refunds may take up 7 business working days for the money to reach your account. Please not that we can only refund to the card used to make the booking.